Why Choose IQ
We ace when it comes to reasons why to choose IQ SECURITY as your electronic security supplier, and here are 16 of them:
( x ) DEPENDABLE - 100% NZ owned and operated, We have been in business for over 15 years providing nationwide security solutions to some of New Zealand's most well-known brands.
( x ) PRIVATE SECURITY LICENSING AUTHORITY - All technicians are vetted by the ministry of justice and carry a certificate of approval (COA). This means that we have been vetted by the NZ Police and judged to be responsible and trustworthy, so you can have trust in our integrity (security licence NZ). Only holders of a current COA can legally install and service any electronic security equipment.
( x ) EXPERIENCE COUNTS - The Team at IQ SECURITY have been actively involved in the security industry for 27 years. Our experience will ensure that we provide the optimum security solution to your security problem. We will listen to what your security issues are and then use our knowledge and experience to offer you the best solution to fit your needs and budget.
( x ) KNOW YOUR COSTS - Fixed cost delivery guarantees for all project and ongoing support, eliminating any cost blowouts. It means that we are very accurate in our quotations and, more than that we stick to that to guarantee that you are not paying extra for what have been already quoted.
( x ) GUARANTEE RESOLUTION TIMES - Industry leading support KPI's based on the ITIL framework with guarantee resolution times.
( x ) KNOW WHAT HAPPENS NEXT - We pride on separating ourselves from the competitors with our NPA promise. NPA stands for the "Next Point of Action", which we always set when receiving a support ticket, meaning the end user is NEVER left thinking what's happening next. This is IQ Communication Strategy.
( x ) FASTER AND EASIER SUPPORT - All IQ based solutions come with the ability to administer remotely for fast and economical resolution guarantees.
( x ) QUALITY REPORTING - Our reports show support KPI resolution percentages for quality control.
( x ) REAL TIME FOLLOW UP - Our Online Job Logging Tool that we implemented at IQ SECURITY allows our customers to access all open jobs and status.
( x ) ONLINE INSTRUCTIONS - IQ user FAQ video instructions available to all end users via any web browser. And we also have our FAQ session on our website.
( x ) SITE SAFE TEAM - All of our technicians are also Site Safe certified and hold current Building Construction Passports. These are required by many construction companies before any worker can enter their building sites. This means that our technicians have received training on how to identify the hazards and risks present in their work and their workplace, and how to minimize or eliminate them to get the job done safely.
( x ) IQP CERTIFIED - Certification number 110660 for all building 12A building WOF requirements.
( x ) WE WALK OUR TALK AND LIVE OUR VALUES - We're committed to providing the best possible electronic security solutions, products and services to meet our customers needs, and exceed their expectations.
( x ) IQ AUTOMATED NPS SURVEY - At every job completion all end users answer the NPS Survey, which allows us to automatically collect customer feedback and share real-time insights to our team. It also allow us to take action in real time and honor our commitments to our customers satisfaction.
( x ) CUSTOMER APPROVAL - Better then us talking about it, we invite you to read what others say about us by clicking here >>.
Have any Concerns or want to check your Security?
Contact our team for a Security Consultation for free!
Our Promise To You
Call us now on +64 (9) 441-7100 or email us on firstname.lastname@example.org.
PRIVATE SECURITY LICENSING AUTHORITY
All technicians are vetted by the ministry of justice and carry a certificate of approval (COA). This means that we have been vetted by the NZ Police and judged to be responsible and trustworthy, so you can have trust in our integrity.
SITE SAFE TEAM
All of our technicians are also Site Safe certified and hold current Building Construction Passports. These are required by many construction companies before any worker can enter their building sites.
Certification number 110660 for all building 12A building WOF requirements.